Privacy Policy

1. Introduction

LiveNearFriends, Inc. ("LNF," "we," "us," or "our"), a Delaware corporation, operates the websites at livenearfriends.com, app.livenearfriends.com, blog.livenearfriends.com, and all related subdomains (collectively, the "Site"). Each subdomain may use its own cookies, analytics, and tracking technologies as described below. This Privacy Policy applies to all subdomains and explains how we collect, use, disclose, and protect your personal information when you use our Site.

2. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Form submissions (contact forms, consultation requests, newsletter signups)
• Communications you send to us via email or through the Site
• Any other information you choose to provide

Information Collected Automatically

• Device and browser information (browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, click patterns)
• IP address and approximate location
• Referral source (how you arrived at our Site)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Site and services
• Create and manage your account
• Respond to your inquiries and communicate with you
• Send you newsletters, updates, and marketing communications (with your consent)
• Schedule and facilitate consultations
• Analyze usage patterns and improve user experience
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Site. These include:

• Essential cookies: Required for the Site to function properly (e.g., authentication, security)
• Analytics cookies: Help us understand how visitors interact with the Site so we can improve it

Most browsers allow you to control cookies through their settings. Disabling essential cookies may affect the functionality of the Site.

Our Site does not respond to Do Not Track signals. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We use third-party services to help operate the Site and provide our services. These services may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. These services include but are not limited to:

• PostHog — product analytics and event tracking
• Loops — email marketing and transactional email
• Ghost — blog and newsletter platform (blog.livenearfriends.com), which may set its own cookies and tracking
• Calendly — consultation and meeting scheduling
• Render — website hosting and infrastructure

Each of these services has its own privacy policy governing its use of your data. We encourage you to review their policies. Note that certain subdomains (such as blog.livenearfriends.com) may use tracking technologies specific to their platform in addition to those described in Section 4.

6. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who assist us in operating the Site and providing services
• Brokerage referrals: With our subsidiary, LNF Brokerage Inc., when you request real estate brokerage services or referrals
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Protection of rights: To protect the rights, property, or safety of LNF, our users, or the public
• Buyer groups: Information you share within a buyer group (e.g., preferences, financial details, contact information) may be made available to other members of your group and to LNF partners involved in facilitating the transaction
• Business transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent to process your information (e.g., subscribing to our newsletter or creating an account)
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and communicating with you, provided these interests do not override your rights
• Contractual necessity: Where processing is necessary to fulfill our obligations to you
• Legal obligations: Where processing is required to comply with applicable laws

9. International Data Transfers

Your personal information may be processed and stored in the United States, where our servers and third-party service providers are located. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfers.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at hello@livenearfriends.com.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

13. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@livenearfriends.com.